Frequently Asked Questions
Everything you need to know about lighting up your home with Luminaire.
What is the average shipping time for your lighting fixtures?
Standard shipping typically takes 5-7 business days within the continental US. For larger chandeliers or custom orders, please allow up to 14 business days for specialized handling and delivery.
Do your products come with a warranty?
Yes, all Luminaire products are backed by a 2-year limited warranty covering manufacturing defects and electrical components to ensure your home stays bright.
Can I return a fixture if it doesn't fit my space?
We offer a 30-day hassle-free return policy. As long as the fixture has not been installed and is in its original packaging, you can return it for a full refund.
Are your light bulbs included with the fixtures?
Most of our fixtures include energy-efficient LED bulbs. Please check the 'Specifications' section on the individual product page to confirm if bulbs are included for a specific model.
Do you offer professional installation services?
While we do not provide direct installation, all products come with detailed mounting hardware and instructions. We recommend hiring a licensed electrician for all hardwired ceiling and wall installations.
Are Luminaire products compatible with smart home systems?
Many of our fixtures are dimmable and compatible with smart bulbs and smart switches. Look for the 'Smart Ready' badge on our product pages for guaranteed compatibility.